Three types of empathy - they all make you a better leader.

Check out this interview with Bill George that will shed light on how three types of empathy add value to all of your relationships:

[embed]https://youtu.be/9oQxFUo9zfM[/embed]

Good stuff - especially for accountants (and engineers )who are trained to be more analytical than relationship-oriented.

 

When you show deep empathy toward others, their defensive energy goes down, and positive energy replaces it. That's when you can get more creative in solving problems.
-Stephen Covey